Shipping policy

Shipping Policy

We ship to destinations available at checkout. Most orders dispatch within 1–3 business days, excluding weekends and public holidays. Tracking details are emailed after dispatch.

United States

Orders ship from our Connecticut warehouse.

Standard shipping: $9.95 USD on orders below $75 USD.
Free standard shipping on orders of $75 USD or more.
Standard delivery typically takes 3–6 business days after dispatch.
Where available at checkout, 2-day delivery costs $32 USD and overnight delivery costs $75 USD. Processing time is additional.

European Union

Orders ship from our Istanbul, Türkiye workshop.

Shipping below €70 costs €7.95, €9.95 or €12.95, depending on destination.
Free shipping on orders of €70 or more.
Delivery typically takes 4–7 business days after dispatch, excluding customs delays.

We use IOSS to collect VAT at checkout on eligible consignments with a goods value of €150 or less. IOSS does not cover customs duties or carrier clearance fees. Orders outside the scheme may also incur import VAT on arrival.

United Kingdom

Orders ship from Istanbul via DHL Express.

Shipping: $29.99 USD on orders below $150 USD.
Free DHL Express shipping on orders of $150 USD or more.
Delivery typically takes 3–5 business days after dispatch, excluding customs delays.

Other International Destinations

Orders ship from Istanbul via DHL Express at a flat rate of $39 USD. Delivery times vary by destination.

Currency & Free Shipping

Local-currency amounts and available shipping options are displayed at checkout. Free-shipping eligibility is based on the qualifying order value after discounts and excludes shipping charges.

Customs & Delivery Delays

Import VAT, customs duties and carrier clearance fees not collected at checkout may be payable on arrival. These charges are the customer’s responsibility unless otherwise stated.

Delivery estimates are not guarantees. Customs clearance, carrier disruption, weather and public holidays may extend delivery times. Please respond promptly to any carrier requests for information or payment.

Digital Gift Cards

Digital gift cards are delivered by email and have no shipping charge.

Contact

For shipping questions or help with a delayed order, email iza@bebemoss.com.

See our Shipping page for further details.