Shipping and delivery
Most orders ship in 1-3 business days. You will receive an email with your tracking number once your order ships.
SHIPPING TO THE US
- We ship from Connecticut using USPS
- Orders over $75 ship free! Shipping for orders less than $75 is only $7.95
- Delivery is typically 3-6 business days after your order ships. With processing time, this is typically 4-9 business days after your order has been placed
- Need it faster? Choose 2-day delivery at checkout for $28 or overnight for $50
SHIPPING TO EU COUNTRIES
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Orders ship directly from our Istanbul, Türkiye workshop via DHL or Aramex
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We are IOSS registered, so VAT is already included at checkout
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No surprise customs fees
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Free shipping on EU orders over €70
👉 For full details (zones, rates, delivery times), see our 🇪🇺 Hassle-Free EU Shipping page.
REST OF THE WORLD
- We ship international orders via DHL Express from our workshop in Istanbul, Turkey
- International shipping is a flat rate of $29
- Delivery time is typically 2 to 4 business days to most countries. Please feel free to contact us with specific questions before ordering
- Bebemoss is unable to cover the costs of customs taxes and duties. Depending on your country’s laws, you may be asked to pay customs fees before your package is released. If you have questions about customs, contact us before placing your order at iza@bebemoss.com
- Please pay careful attention to your email so you do not miss customs updates. If you do not pay customs fees (if applicable), your package will be returned to our facility. If this happens, we will refund you once the order arrives back to us, minus shipping costs
- Customs has the right to hold shipments for any reason. This is out of our control. Although most shipments arrive quickly, customs can delay delivery for 4-6 weeks+
If you have any questions or your package is delayed, contact us at iza@bebemoss.com.
Thank you for shopping with Bebemoss! We can’t wait to see how much you love your new toys.