Exchanges and returns
We hope you never have to return a product, but if you do we will do our best to satisfy your expectations and help you to be happy with your purchased items.
So if you are not completely satisfied with your purchase, we're here to help. Please email firstname.lastname@example.org to initiate a return.
You have 30 calendar days to return an item from the date you received it. To be eligible for a refund, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
We will do our best to process your exchange or refund request latest within 8 working days. Refunds will be processed by credit to your credit card.
Note: Return shipping costs are your responsibility.