Exchanges and returns

We hope you never have to return a product, but if you do we will do our best to satisfy your expectations and help you to be happy with your purchased items.

 

If you desire exchange or simply return your product:

  1. Contact us within 5 working days after you received your product. You can contact us by mail: info@bebemoss.com or by phone: +90 530 520 30 20 from 9am to 6 pm Eastern European Time Zone (UTC+02:00) explaining the reason for your return.

    Please note that we can exchange or refund you a bebemoss.com product only if you purchased it on bebemoss.com website and only if you return it in its original condition, unused and accompanied with its invoice and packaging.

  2. send your package to:
bebemoss.com
Sector7 Prodüksyon Rekl ve Org Tic Ltd Sti
Süleyman Seba Cad Abacı Latif Sok 3/3
34357 Macka Istanbul Turkey
We will do our best to process your exchange or refund request latest within 8 working days. Refunds will be processed by credit to your credit card or paypal account (depending of the mean of payment used at the time of purchase)

Note: Return shipping costs are your responsibility.